Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The price you see is the price you get. Third Eye Jewelry offers 100% free shipping on all orders. We cover the fees so you don’t have to sweat it.

Which payment methods are accepted in the Online Shop?

We accept all Major Credit Cards and use Stripe to process all direct payments on our site. We also offer our customers the option of using Paypal if they prefer to do so.

How long will delivery take?

Our products are sourced internationally from a multitude of worldwide locations including Peru, Argentina, India, & Tibet. Because we have no control of customs we advise clients that some orders may take up to 30 business days to arrive. However, we find that most items of our items arrive much faster that this.

How secure is shopping in the Online Shop? Is my data protected?

Third Eye Crystal’s digital store is secure with the industry’s standard – an SSL Certificate (Secure Sockets Layer). An SSL is a protocol which creates a secure connection between a client and the server over which to send information. SSL works by using a cryptographic system that uses two keys to encrypt data. In addition to this we also have Website Security Essentials (by Godaddy) installed on our ecommerce store. In short – you can order from our shop with total peace of mind.

What exactly happens after ordering?

Once you place an order on our Third Eye Crystal our store management team receives instant email notification. This notification prompts our delivery personnel to package and distribute your selected item to the indicated address. You’ll be notified once your item has been shipped. From here all that’s left is your item’s delivery & a pic of your ear to ear smile.

Do I receive an invoice for my order?

Upon placing an order on
our store you will be prompted to enter your email and other pieces of contact information. Once your order has been received you will be e-mailed an order confirmation and order receipt. Please keep this for your records.

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